How to Report a Confirmed COVID Case | Thomas Nelson Community College

How to Report a Confirmed COVID Case

In a move to mitigate the spread of COVID-19 amid a surging new variant, Thomas Nelson (becoming Virginia Peninsula Community College) is switching most of its classes from in-person to virtual for the first two weeks of spring semester. Read more.

Help Us Maintain a Safer Campus Community

Who – All students, faculty and staff

What

  • Complete the CDC Self-Checker before every visit to our Campuses and/or off-site educational locations, social activities and events.
  • If you cannot appropriately answer all of the questions asked by the CDC Self-Checker, DO NOT COME ON CAMPUS OR ATTEND A COLLEGE-SPONSORED EVENTS or MEETINGS IN PERSON. Employees contact your supervisor. Students contact your professor(s).
  • If you are exhibiting signs and symptoms of illness (COVID-19 or other), DO NOT COME ON CAMPUS OR ATTEND A COLLEGE-SPONSORED or SANCTIONED EVENTS or MEETINGS IN PERSON. Employees contact your supervisor. Students contact your professor(s).

Requesting Office/Room Cleaning

The College’s work, meeting, and instructional spaces assigned for use are regularly cleaned in accordance with a contracted cleaning schedule. However, if additional cleaning is required, please submit a work order through the SchoolDude work order system.

DO submit a work order for cleaning.

DO NOT email or call anyone directly to request cleaning.

Reporting Cases of COVID-19

Who Should Report? All students, faculty, staff, and/or visitors to our classrooms, offices, gatherings, and/or other College-sponsored events, courses, meetings, and etc.

What Should You Report? A positive COVID-19 test result, the date of the test, the date of the result, the type of test (Rapid or PCR), the last date and approximate time you were on campus or at one of the College’s off-site locations or educational opportunities.

Faculty and Staff – In addition to the information above, include your employee ID number only, not your name.

Students – In addition to the information above, include your student ID number only, not your name.

Contractors – In addition to the information above, please include your employer’s name, your first initial and last name, and a valid telephone number in order for a representative from the College to contact you.

Visitors - In addition to the information above, please include a brief description of your visit (i.e. meeting name, area[s] visited) your first initial and last name, and a valid telephone number in order for a representative from the College to contact you.

When Should You Report? Report immediately upon receiving information about a positive COVID-19 test result.

How Do You Report? You can call the College’s COVID-19 Notification Line at 757-825-3899 or email COVID19@tncc.edu and provide the information outlined in the “What Should You Report?” section above.

Reporting Best Practices

Faculty and Staff:

DO reference the College’s mitigation strategies infographic (shown below) and try to place the information you have received, or that has been presented to you into one of the categories, and refer students to the infographic, COVID-19 Notification Number, 757-825-3899 and/or email COVID19@tncc.edu.

DO NOT instruct anyone to contact the Dean of Student Services, Campus Police or Human Resources directly. All reports should be made through the COVID-19 Notification Number, 757-825-3899 or email COVID19@tncc.edu.

DO report student information (student ID number only) for students who have been on campus and notify you of a positive COVID-19 test result.

DO NOT report information for distance education students who have not been on campus, or other College-sponsored or sanctioned events, courses and, etc.

DO report your own positive COVID-19 (employee ID number only) test result.

DO NOT report your information if you instruct in a distance modality only and have not been on campus, or other College-sponsored or sanctioned events, courses, and etc.

DO report using the COVID-19 Notification Number, 757-825-3899 or email COVID19@tncc.edu.

DO NOT report via any other telephone number(s) or directly to a specific individual’s voicemail or email address.

DO understand that each report is reviewed and appropriately addressed on a case-by-case basis. Each instance may be different, each notification (if appropriate) may be different and, each outcome may be different.

DO NOT expect to receive information regarding any reports that you may make, expect the College to provide you with return to campus time frames, unless they are specific to you and your test result notification.

DO expect the College to continue to place the health and safety of our College communities (students, faculty, staff, and visitors) as our highest priority throughout the review, determination and notification processes.

When in Doubt, Report Out!

Students:

DO reference the College’s mitigation strategies infographic (shown below) and try to place the information that you are preparing to report into one of the categories, and report appropriately to the College’s COVID-19 Notification Number, 757-825-3899 and/or email COVID19@tncc.edu.

DO NOT contact the Dean of Student Services or Campus Police directly. All reports should be made through the COVID-19 Notification Number, 757-825-3899 and/or email COVID19@tncc.edu.

DO report your information (student ID number only) if you have been on campus and have been notified that you have a positive COVID-19 test result.

DO NOT report information if you are a distance education student who has not been on campus, or never attended an in-person College-sponsored or sanctioned events, courses, and etc.

DO report using the COVID-19 Notification Number, 757-825-3899 or email COVID19@tncc.edu.

DO NOT report via any other telephone number(s) or directly to a specific individual’s voicemail or email address.

DO understand that each report is reviewed and appropriately addressed on a case-by-case basis, each instance may be different, each notification (if appropriate) may be different, each outcome may be different.

DO NOT expect the College to provide you with medical information. You should consult with a medical professional.

DO expect the College to continue to place the health and safety of our College communities (faculty, staff, students, and visitors) as our highest priority throughout the review, determination and notification processes.

When in Doubt, Report Out!