Veteran Services | Thomas Nelson Community College

Veteran Services

Certification Request Processing Alert:  As of January 7, 2021, our average processing time is approximately 30 days. We are currently experiencing a high volume of certification requests and are working diligently to process all requests received. If you are using Chapter 33 (Post 9-11) or Chapter 31 (VR&E) benefits, a VA hold will be placed on your account upon receipt of your Certification Request. This hold will prevent your classes from being dropped. Students using Chapter 35, Chapter 30, or Chapter 1606 benefits must have a method of payment in place to secure classes. An email will be sent notifying each student once the request has been processed and the certification has been submitted to the VA. We appreciate your patience as we work to assist our students, new and continuing.


Veteran Services Virtual Walk-In Office Hours are temporarily suspended.  Veteran Services staff is available for individual ZOOM appointments via NAVIGATE on Tuesdays and Wednesdays from 1-4PM. Please login to your NAVIGATE portal to schedule an appointment.

We look forward to "seeing" you! 

Veteran Services Policy and Procedure for using VA Education Benefits

Students who wish to utilize VA Education Benefits must submit a Certification Request for VA Education Benefits form to Veteran Services each semester.  New students or students using VA Benefits for the first time, must also submit confirmation of application for VA Education Benefits.  The VA will issue a Certificate of Eligibility after processing the VA Application for benefits.  This Certificate of Eligibility must be submitted to Thomas Nelson’s Veteran Services Office.  Student using Veteran Readiness and Employment (Chapter 31) benefits must have the VR&E Counselor submit authorization to Thomas Nelson for each semester the student wishes to use the benefit. Students who receive VA Benefits under Chapter 30, 1606, or 35 are required to have a valid method of payment for tuition and fees prior to submitting the Certification Request for VA Education Benefits. 

Forms for Veteran Services

Contact Information

Phone: (757) 825-3442
Email: va@tncc.edu

Overview of VA Education Benefits

There are various VA education programs available, all of which have their own unique qualifying criteria and rates of payment. These programs do not pay a student’s tuition (except for Chapter 31 and Chapter 33), instead; students pay their own tuition and then receive monthly benefit payments from the VA. Eligible students may apply for advance payment of benefits and also take advantage of the college’s tuition payment plan. The VA benefit amount is determined by the student’s training time. The VA established levels of training time are: “full”, “3/4”, “half”, and “less than half”. Refer to the Training Time Equivalency Table for specific information. Benefits for students training while on active duty and those training less than half-time are limited to the amount of tuition and fees paid. As the number of credits determine the payment amount, it is absolutely essential that students immediately report all changes in enrollment (drops/adds) to the college’s Veteran Services Office.

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Comments and Suggestions

Our goal is to provide timely and accurate information and services. Please email us your comments and suggestions so that we can better serve you.